Refund policy
bhrb & co. return policy
Last updated: April 9, 2026
At bhrb & co., we want you to love your purchase. If something isn’t quite right, we’re happy to review returns for store credit only.
returns
We accept returns within 14 days of the purchase date.
To qualify for a return, items must:
- be unused, unworn, and in original condition
- include all original tags and packaging
store credit
All approved returns will be issued as store credit only.
- Store credit will be sent via email once your return has been processed
- Store credit does not expire
non-returnable items
We are unable to accept returns on:
- sale or discounted items
- gift cards
- items that have been worn, washed, or altered
how to start a return
To start a return, please email us at bhrbco@gmail.com with:
- your order number
- reason for return
If your return is approved, we’ll send you instructions for mailing your item back.
return shipping
Customers are responsible for return shipping costs.
We recommend using a trackable shipping service, as bhrb & co. is not responsible for lost or stolen return packages.
damaged or incorrect items
If your order arrives damaged or incorrect, please contact us at bhrbco@gmail.com within 48 hours of delivery so we can make it right.